Terms & Conditions

Return Policy:

We encourage our customers to inspect all articles closely before any alterations, printing or re-selling. In case of any defects, claims must be made within 30 business days.

All returns must be pre-approved and filed along with the return authorization number. Unauthorized claims will not be entertained and will be sent back to the customer.

Return Restocking Fee:

A fee of 15% shall be charged for all returns regardless of the claim. All customers are advised to do a thorough check in case of any defects at the time of delivery to avoid any hassle. Since all the orders are processed after pre-payment, the restocking fee will be deducted from the refund amount.

In case of defects, we shall replace the faulty pieces but, if the remaining order is canceled/ returned; the customer will be obliged to pay the restocking fee.

Return Timeline:

All return claims are only accepted within 30 business days from the delivery date.

In case of orders received through self-pick-up, the timeline starts from the pick-up date.

Zuni Sportswear shall not be responsible for claims made after 30 days and will not bear any loss caused by the delay.

Order Cancellation:

Most of our orders are processed and delivered within the same day of placing the order, in-case of any cancellations, the customers will be charged 15% as restocking fee once the order has been canceled after processing and delivery.

Minimum Cancellation:

All articles on our website are sold in bulk quantities. No minimum order is applicable and customers can choose from the available SKUs in the inventory as per their requirement.

Please note that no amendments can be made for quantity, colors or articles after the order has been placed.

Payment Terms:

All orders are accepted after pre-payment. We accept all major credit cards with an additional processing fee of 2.5%. Net terms are granted with prior credit approval.

Please note that any other method of payment shall not be approved without the authorization of your sale representative.

Wholesale Account Creation:

All wholesale accounts are created after background checks and may take upto 7 business days for approval.

You may be contacted by our team to validate your account creation request, and asked to submit additional documents in order to proceed with the account approval.

In case of any additional queries, you may write us at sales@zunisportswear.com or call (323) 516-6771